“The most important thing in communication is hearing what isn’t said.”
As Office Manager at Volta, no two days are ever the same. The variation in my day-to-day activities keeps me sharp and alert, which gives me energy and makes my work enjoyable. In my support role for Volta’s consultants, my aim is to ensure that projects run as smoothly as possible for all concerned. Good communication is an essential part of this. My challenge is to ‘hear’ between the lines and understand what clients and colleagues need.